Family Welcome Centers

A mother and two students visit their local Family Welcome Center

Family Welcome Centers (FWCs) serve NYC families all year round with enrollment and admissions by appointment. FWCs can support with:

  • Transferring your child to another NYC public school
  • Enrolling your child in NYC public Schools
  • Applying for 3-K, Pre-K, Kindergarten, Middle and High School

Updates

Beginning May 10, 2024, the Park Place Family Welcome Center will be closed. If you reside within or need assistance with a school in Districts 13, 14, 15, or 16, our other Brooklyn Family Welcome Centers will now serve these districts (see below).  

  • St. Marks Family Welcome Center - located at 1665 St. Marks Avenue, Room 116, Brooklyn, NY, will now serve districts 19, 23, 32 and 14. 
  • Ocean Avenue Family Welcome Center - located at 1780 Ocean Avenue, 3rd Floor, Brooklyn, NY, will now serve districts 17, 18, 22, and 16. 
  •  89th Street Family Welcome Center - located at 415 89th Street, 4th Floor, Brooklyn, NY, this center will now serve districts 20, 21, 13, and 15. 

Kindly note that you can contact any Family Welcome Center throughout the city for assistance.

How to Get Help

Enrolling at your zoned school:

Most elementary and middle school students can enroll directly at their zoned school, without having to visit a Family Welcome Center. To find your zoned school, follow these instructions:

  1. Visit schoolsearch.schools.nyc and enter your address in the School Name or Address search bar.
  2. In the Grade dropdown, choose your child's grade level.
  3. In the Borough dropdown, select the borough where you live.
  4. Click the Search button.
  5. Look for zoned schools under "Current Zoned Schools." 

For all other needs:

Make an appointment by emailing your local Family Welcome Center (see list of locations and emails in the Family Welcome Center Locations section below). If you are unable to email the Family Welcome Center, you may call them instead.

FWCs are open from Monday through Thursday, 8am-5pm, and on Friday, 8am-3pm. Appointments take place either in-person or via phone.

When you email us, include the following: 

  1. Your child's first name, last name, date of birth, and Student ID number (if they have one). 
  2. A brief summary of your needs. We will work with you to set up an appointment accordingly. 

Family Welcome Center Locations

BRONX

Districts ServedFamily Welcome Center Location
Serving Districts 7, 9, 10

Fordham Family Welcome Center, 1 Fordham Plaza, 7th Floor, Bronx NY 10458

Serving District 7

District 7 Resource Center, 501 Courtlandt Avenue, Room 106, Bronx, NY 10451

  • Phone: 718-742-6594*
  • Director: Antoinette Mitchell
Serving Districts 8, 11, 12

Zerega Family Welcome Center, 1230 Zerega Avenue, Room 24, Bronx, NY 10462 

BROOKLYN

Districts ServedFamily Welcome Center Location

Park Place Family Welcome Center, 355 Park Place, Brooklyn, NY 11238

The Park Place Family Welcome Center will close effective May 10, 2024. If you need assistance in Districts 13, 14, 15, or 16, please contact the relevant Family Welcome Center below.

Serving Districts 14, 19, 23, 32

St. Marks Family Welcome Center, 1665 St Marks Avenue, Room 116, Brooklyn, NY 11233

Serving Districts 16, 17, 18, 22

Ocean Family Welcome Center, 1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230

Serving Districts 13, 15, 20, 21

89th Street Family Welcome Center, 415 89th Street, 4th Floor, Brooklyn, NY 11209

MANHATTAN

Districts Served Family Welcome Center Location
Serving Districts 1, 2, 4

333 7th Avenue Family Welcome Center, 333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001

Serving District 1

District 1 Family Resource Center, 166 Essex Street, New York, NY 10002

  • Director: Vanessa Rivera
Serving Districts 3, 5, 6

Morningside Family Welcome Center123 Morningside Drive, Room 235, New York, NY 10027

QUEENS

Districts ServedFamily Welcome Center Location
Serving Districts 27, 28, 29

Sutphin Family Welcome Center, 90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435

Serving Districts 25, 26

Linden Family Welcome Center, 30-48 Linden Place, 2nd Floor, Flushing, NY 11354

Serving Districts 24, 30

Queens Plaza North Family Welcome Center, 28-11 Queens Plaza North, 3rd Floor, Long Island City, NY 11101

STATEN ISLAND

Districts ServedFamily Welcome Center Location
Serving District 31 Petrides Family Welcome Center, 715 Ocean Terrace, Building A, Staten Island, NY 10301

Registration Checklist

Learn what to bring or provide when you enroll your child in school: